Effortless implementation, data integrity and on time shipping.

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The Automated Service Bureau

To increase your operating margins and eliminate late orders you need to partner with a service bureau that not only provides a solution with effortless implementation and exemplary data integrity but also offers automated order change management and a dedicated customer success team.


Our Approach

Brand ID’s superior service bureau offering is effortless to implement. Our solution eliminates data integrity concerns while greatly simplifying the on-boarding and ordering processes for your vendors. Our online system, SERO, gives unprecedented visibility into your supply chain. This, together with our quality controls and raw material inventory management eliminates late orders while improving margins.

Brand ID Approach to Service Bureau



Effortless Implementation

Effortless Implementation

By supporting any data structure our easy to use data integration interface is the industry's simplest to set up and start using.  Our experienced implementation experts use best practices to guide you and your team through our simple implementation process.

Accurate Data Transmission

Our experienced staff members are able to use our flexible architecture to design and implement an automated data transmission for any data format. Our automated process results in accurate data and eliminates the need for manual interaction and manipulation of data (like preparing / uploading spreadsheets). This in turn results in the highest data integrity and eliminates incorrect items being printed and incorrect data on tickets.

Accurate Data Transmission
Onboarding is Critical

Onboarding is Critical

Starting out well is the key to success. Your Customer Success Team will bring you onboard with comprehensive training, and simple, easy-to-use documentation ensures that you will get the maximum benefit from your Brand ID management system.

Your Customer Success Team will help you and your team get up and running as quickly as possible.

SERO - Real-time Ordering System with Change Management

SERO is Brand ID’s exclusive order management system. Everyone, from your team, your vendors’ teams and the Brand ID team, can view every step of your orders in real-time.

  • Item Pricing
  • Link to Courier Tracking Services
  • Place Orders
  • View Invoices
  • Access Order Confirmations
  • Track Payments
  • View Order Status
  • View Account Balances
  • View Packing Lists

The SERO system automatically adds items to orders - your vendors simply confirm orders without needing to select tags or labels and or entering or uploading data manually. Our sophisticated change management automatically logs all new orders and changes to existing orders and then automatically notifies your vendors. This gives you peace of mind that all new orders and changes to orders will be automatically routed to the appropriate people for the appropriate action.  

SERO - Real-time Ordering System with Change Management

Quality Control

Our two phased quality control approach eliminates the printing of incorrect data and ensures product of high quality.

Pre-production Testing checks for correct placement of data, correct UPC and text fonts and correct logos. Production testing includes inspecting items after printing, cutting, sorting and packing.


Service Bureau Quality Control
Trims Raw Material Inventory Management

Raw Material Inventory Management

Because we receive accurate data as soon as your production team issues orders we are able to gain valuable and accurate insights into your raw material needs. We use our custom flexible reporting tool to actively manage your raw material needs. This means you orders won’t be late due to raw material shortages.

Free* Cloud PO Delivery and ASN

Our free Cloud PO Delivery and ASN service is available to all of our customers*.

Purchase Orders are electronically delivered, allowing the entire shipping system to be streamlined. Advanced Shipping Notices (ASN) and carton labels can be printed quickly and easily by your vendors, expediting the shipping and receiving of inventory processes.

Vendors will:

  • Receive your purchase orders automatically

  • Accept terms and conditions electronically

  • Create ASNs

  • Print carton labels

You will:

  • Receive shipment and ASN data electronically

  • Receive your finished good product by scanning carton labels

* Free to customers committing to order trims from Brand ID. Talk to your Brand ID rep to determine whether or not you qualify for this service.


Free* Cloud PO Delivery and ASN
Service Bureau Customer Support

Customer Support

At Brand ID we are customer centric and strive to provide extraordinary, globally consistent, customer support in multiple languages by listening to, acting upon, monitoring, managing and improving all our customer interactions. Click here to view more about our customer support solution.

Other Solutions


Trim Program Management

Professional program management to ensure your trim is where you need it, when you need it.



Brand ID provides global branding trends and designs to set you apart and ahead of the competition.



Our development systems implement new designs quickly and efficiently.



Brand ID provides cost effective, state-of-the-art manufacturing.



From raw material to finished product, Brand ID provides testing and audit trails for your trim.



An online, real-time order management system allows for increased profits and less stress.


Trim Cloud

Our exclusive cloud-based trim management system allows state-of-the-art control.


Customer Support

A multi-lingual, customer-centric support staff ensures you are never struggling alone.