Returns and Cancellation Policy

Returns

Merchandise returned without authorization will be refused. To receive authorization to return goods please contact Brand ID Customer Support at support@brandid.com.

Cancellation Policy

If you have placed an order in error, please contact Brand ID Customer Support at support@brandid.com to request cancellation of your order. Cancellation requests received within 24 hours have a better chance of being accepted. We reserve the right to refuse any cancellation request.